Important Details About Your Treatment.
Thank you for choosing CosMediSmile. We’re excited to help you make your dream smile a reality. Our Client Support Specialists are here to support you all the way and ensure that you have a truly seamless experience. Please feel free to connect with the team any time on 1300 000 633. In the meantime, we encourage you to read through the important treatment information outlined here.Â
ABOUT YOUR GUM LINE
Veneers and crowns only cover the natural exposed tooth. They will not cover or change your gum line. If too much of your tooth is covered by gums, a gingivectomy may be recommended. If your gum line is not covering enough of your tooth, you may require gum grafting. Both of these treatments need to be completed before veneer or crown treatment can commence.
ABOUT YOUR GUM HEALTH
Healthy gums are essential for a superior outcome. Puffy, inflamed, bleeding, or red gums are a sign of Gingivitis (gum disease). For optimal results, this must be addressed and managed before proceeding with your veneer or crown treatment. A good cleaning, scale & polish should be performed at least 4-6 weeks before your treatment to address gum disease and maintained afterwards.
ABOUT ANY TOOTH DECAY
The teeth being treated in your package must be healthy and decay-free. Small fillings on the teeth that are having a veneer or crown placed are included in your package. However, it is important to obtain an OPG X-Ray as far in advance as possible to confirm that you do not require any additional treatment. If you are travelling for your treatment, please obtain this before booking your travel.
EXISTING VENEERS, CROWNS, IMPLANTS OR COMPOSITE
Please be sure to let us know if you have any existing crowns, veneers, dental implants, or dentures. Existing veneers or crowns will need to be removed and replaced during your treatment. Please note that we do not offer Dental Implants or Dentures.
YOUR MEDICATIONS OR MEDICAL CONDITIONS
Please ensure that all medications and medical conditions have been disclosed to your Client Manager and that you are aware of all medical clearances or medical summaries that may be required to proceed.
YOUR TRAVEL BOOKINGS
If you are travelling for your treatment, please do not book your flights, accommodation,l leave or any additional arrangements before receiving your Dental Confirmation email with your actual treatment dates and times.
YOUR TREATMENT | WHAT TO EXPECT
Your smile makeover treatment will take place across 4 appointments. Click here for detail on what to expect at each appointment.
PAYMENT OF YOUR INVOICE
Please note that your final invoice payment is due in full a minimum of 30 days before your first appointment. Please be aware that non-payment will result in the cancellation of your treatment date and an administration fee will apply. If you require finance to fund your treatment, please note that this must be applied for immediately after booking to ensure your approval, well in advance of your final invoice due date.
CANCELLATION POLICY
Naturally, if you attend your consultation and are not happy to proceed, you will be refunded as per our cancellation policy.
Please review the cancellation policy carefully and keep in mind that the details/limitations/expectations of your case are to be discussed thoroughly with your dentist. You are responsible for asking the questions that you require answers to at your consultation, as well as undertaking sufficient research on all aspects of your procedure.
COSMEDISMILE OPENING HOURS
Our Client Support Specialists are available Monday to Friday from 8:30 am to 6:00 pm QLD Time. Please be sure to note the specific working hours that your personal Client Manager has provided you, and rest assured that anyone from the CosMediSmile team can assist you in their absence.
PORCELAIN VENEERS OR ZIRCONIA CROWNS
At CosMediSmile, we offer both Porcelain Veneer & Zirconia Crown smile makeovers. Your booking consultant will have discussed the difference between both and recommended what may be best suited to your oral anatomy and desired outcome. Learn more about the difference between veneers & crowns